What Is a Dealership Repair Retention Program?
A customer visits your dealership. Your team diagnoses the issue. The advisor presents the repair quote. Then the customer says, “Let me think about it.” That moment matters. When customers leave after receiving a diagnosis or repair estimate, the dealership may lose more than one repair order. It may lose future service visits, parts revenue, […]
What Is Lifetime Parts and Labor Coverage?
When a customer approves a repair at the dealership, they want confidence that the repair is worth it. That is where lifetime parts and labor coverage can make a difference. Lifetime parts and labor coverage gives customers added protection on eligible repairs completed at a participating dealership. If a covered part fails again, both the […]
An automated Lifetime Parts & Labor Repair System
How lifetime repair coverage programs automatically attach to repair orders: enrollment triggers, eligibility rules, claim authorization, and compliance checkpoints.
Prosidium Warranty & Capital Welcomes Chris Gain as Account Manager
Chris brings with him over three decades of experience in the automotive repair industry, along with a strong reputation for service department leadership, operational improvement, and team development. Throughout his career, Chris has consistently helped turn underperforming service operations into profitable, high growth departments by combining strategic insight with hands on expertise. His ability to […]
What Dealers Should Know About FTC Advertising Risk
The FTC warned 97 auto dealer groups about deceptive pricing. Here’s what dealers should know about employee social media posts, advertising risk, and compliance.
What Is Lifetime Repair Care? Dealer Retention Guide
Choosing where to service a vehicle should feel simple. But for many drivers, it can feel confusing, stressful, and expensive, especially when an unexpected repair shows up. Prosidium Lifetime Repair Care (PLRC) is designed to make the service experience easier to understand and easier to return to. It provides lifetime parts and labor coverage tied […]
Prosidium Welcomes Aric Savage as COO
We are proud to welcome Aric Savage to Prosidium Warranty & Capital as our new Chief Operating Officer (COO). Aric brings with him over two decades of strategic leadership experience spanning dealership operations, finance, customer service, and operational excellence. A respected leader in the automotive space, Aric has built a reputation for aligning people, process, […]
Prosidium Expands Its Account Management Team
As Prosidium continues to grow, we’re thrilled to welcome three dynamic new Account Managers to our team: Steve Rinas, Tom Evans, and Darren Montalto. Each brings a unique blend of experience, energy, and dealer-first perspective that will help us expand our reach and deepen the value we provide to our partners. From seasoned industry expertise […]
Prosidium Welcomes Keith Emmert as Senior Account Executive
We are proud to announce that Keith Emmert has joined Prosidium Warranty & Capital (PWC) as our new Senior Account Executive. With over 23 years of experience in the automotive industry, including nearly a decade in retail and over 14 years in F&I income development, Keith brings an exceptional blend of dealership expertise and partner-facing […]
Prosidium vs. JM&A Group: A Dealer Warranty Administrator Comparison
Comparing Prosidium vs. JM&A? See how a people first, dealer focused administrator can help dealerships reduce friction, improve support, and move faster.