Prosidium Lifetime Repair Care
Turn every repair into a lifetime relationship. Add found revenue, reduce negative customer returns, and stand out in your market with a built‑in lifetime warranty on eligible parts and labor lines.
FOUND REVENUE
+9% per RO
CSI LIFT
+ 3-10%
NEGATIVE RETURNS
↓ fewer
RETENTION
↑ up
Built for Service Teams and GMs
A simple way to add value to every repair without changing your process.
Found revenue in every RO
Generate revenue from repair orders you are already writing. Eligible parts and labor lines become an easy add on that increases RO value today and helps protect future service retention.
A clean differentiator
Independent shops often win on price. You win on trust with lifetime coverage that brings customers back to your service drive.
Zero extra effort
Each eligible part and labor line on the repair order includes a limited lifetime warranty. You keep servicing vehicles. The program does the rest.
Fewer negative returns
Customers leave with peace of mind instead of doubt, which lowers upset returns and improves the service experience.
No new process. No new headaches. Just better outcomes.
A simple way to add value to every repair without changing your process.
Write the RO as usual
Advisors add parts and labor to RO as they do already. No changes to current RO creation process.
Automatic inclusion
Eligible part line items receive Lifetime Repair Care automatically. The system calculates and applies coverage for you.
Customer leaves confident
The repair is backed with a lifetime warranty statement, turning car repair anxiety into confidence.
Loyalty follows
When a new repair for covered parts arises, customers return to you instead of the competition across town.
Stand out against independent shops
Price is not the only story. Offer lifetime coverage on eligible parts and labor to justify the repair investment and earn the next visit.
Operational wins
- No added steps for advisors or techs
- Clean, itemized visibility on covered lines
- Consistent experience across writers and shifts
- Fewer escalations from upset returns
Business impact
- Increased service retention and repeat visits
- Improved CSI and post‑service sentiment
- Added revenue per RO with no extra labor
- Stronger reputation for transparency and trust
“We’ve increased service profitability and our RO amounts are up on average without friction. CSI scores are climbing too.”
– Corporate Service Director, Sam Madison
FAQs
Claims follow a simple verification and approval process administered by Prosidium. We aim to keep customers in your lane and out of frustration.
Yes. We provide visibility into covered lines, retention trends, and program impact so you can manage results with confidence.
No. The warranty is preloaded and calculated automatically. There is no script to learn and no extra step to complete.
Absolutely! This program is designed to be fully reinsurable.
Parts and labor lines that meet program criteria are covered automatically. Your Prosidium representative will help configure eligibility for your store.
For detailed information on the Terms and Conditions, please click here.
