Prosidium Lifetime Repair Care
See the customer-pay revenue your service drive is missing without Lifetime Repair Care. Enter your numbers below.
Found revenue per month
Ticket lift = (PLRC $/RO − current $/RO) × current ROs. Volume lift = added ROs × the same difference. Projections based on the numbers you enter, not a guarantee of results.
Average RO
Average repair order with Lifetime Repair Care
Customer Pay hours
More Customer Pay hours on ROs with PLRC
Source: PLRC dealer performance reports, inception to date (Sept. 2026).
What the Data Shows
Once a vehicle is 5 or more years old, only 24 out of every 100 owners bring it to the dealership for service and repairs.
Customers with a vehicle 5+ years old
Come to your service department for service and repairs. The other 76 go somewhere else.
Of customers who service with you are likely to buy their next vehicle from you
That leaves only about 18 of every 100 customers who are servicing with you and likely to buy their next vehicle from you.
Source: Cox Automotive 2025 Service Industry Study.
What Is Lifetime Repair Care?
Lifetime Repair Care provides lifetime warranty coverage on qualified parts and labor. Once a covered repair is made, your customer never pays for that repair again for as long as they own the vehicle.
For your service drive, it means a higher average $ per RO, because customers approve repairs the same day instead of shopping on price, and more customer-pay ROs over time.
- Parts and labor covered on qualified repairs
- For as long as the customer owns the vehicle
- No added cost to your customer
- Belts, batteries and brakes included, with no minimum RO amount
No new process. No new headaches.
Installed and running in two weeks or less, with no disruption to daily operations.
DMS integration
We program it directly into your DMS. No workarounds.
Shown on the RO
Coverage is listed on every covered repair order automatically.
Customer delivery
The warranty is emailed to the customer. No extra advisor work.
Retail-rate claims
Claims work like a normal service contract, paid at retail labor rates.
“We’ve increased service profitability and our RO amounts are up on average without friction. CSI scores are climbing too.”
– Corporate Service Director
“We’ve been having an easier time closing phone repair quotes after installing PLRC.”
– Fixed Ops Director
FAQs
Does the customer buy Lifetime Repair Care separately?
What qualifies as an eligible line item?
How are claims handled?
Does this incorporate into reinsurance?
Where can I view terms & conditions?
Stop leaving revenue on the table
See Lifetime Repair Care in action and get a found-revenue analysis for your store.