As a dealership, offering customers added protection for their vehicles is a critical component of delivering exceptional service and building long-term trust. Prosidium’s Total Care plan provides an opportunity for dealerships to enhance their product offerings by including a comprehensive protection package that covers a wide array of potential vehicle issues.
Why Dealerships Should Offer Total Care
Enhanced Customer Satisfaction: By offering Total Care, you give your customers peace of mind, knowing their vehicles are protected from everyday road hazards. This includes coverage for tire and wheel damage, cosmetic wheel repairs, paintless dent repair, windshield repair, and key replacement. These coverages address common issues that can disrupt vehicle ownership, making your dealership’s offerings more appealing.
Increased Revenue Streams: Total Care provides an additional revenue opportunity for dealerships. By bundling this protection plan with vehicle sales, you can offer a value-added service that customers are willing to pay for, thus increasing your overall profitability.
Differentiation in the Market: In a competitive marketplace, standing out is essential. Offering a comprehensive protection plan like Total Care can differentiate your dealership from others, showing your commitment to customer care even after the sale is complete.
Customer Retention: A satisfied customer is more likely to return for future purchases. With Total Care, you’re not just selling a vehicle; you’re selling ongoing protection and service. This fosters customer loyalty, leading to repeat business and referrals.
Comprehensive Protection: Total Care covers a range of issues that could arise from everyday driving, such as road hazard tire damage, dents, and windshield cracks. This ensures that your customers’ vehicles remain in showroom condition, enhancing their overall satisfaction with their purchase.
Key Features of Total Care
- Tire & Wheel Protection: Covers damage from potholes, nails, and other road debris.
- Cosmetic Wheel Repair: Includes repairs for scrapes and scratches, with replacement if needed.
- Paintless Dent Repair: Covers minor dents and dings, including hail damage.
- Windshield Repair/Replacement: Covers cracks, stars, and chips caused by road hazards.
- Key Replacement: Provides coverage for lost, stolen, or damaged keys, including lock-out service and towing assistance.
Conclusion
Prosidium’s Total Care plan offers dealerships a robust tool to enhance customer satisfaction, increase revenue, and build lasting relationships. By integrating this comprehensive protection plan into your offerings, you’re not only protecting your customers’ vehicles but also protecting your dealership’s reputation and bottom line.