To start a claim or if your vehicle incurs a breakdown, please follow these steps:

• Prevent Further Damage by taking immediate action. The operator is responsible for observing vehicle warning lights and gauges and taking appropriate action immediately.
• Return Vehicle to the selling Dealer or approved licensed repair facility. Provide the repair facility with a copy of your agreement and/or agreement number. Have your dealership service writer contact Prosidium Warranty & Capital toll free at 855-251-7175 to start your vehicle claim. The repair facility will obtain authorization from the administrator for any claim.
• Pay deductible and costs for non-covered repairs. We will reimburse the repair facility or you for the cost of the work performed on the vehicle that is covered by your agreement for the authorized amount.
• Refer to the section in your agreement “Guide To Filing A Claim”.

24-Hour Roadside Assistance 877-211-8136 is a benefit of your Prosidium Auto Care agreement. In the event your vehicle is disabled, you are entitled for reimbursement or payment for up to $100 per occurrence for towing/road services. You must pay fees that exceed the amount of the Roadside Assistance benefits at the time the service is rendered.

For Prosidium Car Care agreements, 24-Hour Roadside Assistance number is 844-235-8752. Please see your agreements for complete benefits, terms and conditions.